Terms of Service

By visiting our website at miraqlabs.com, engaging our consulting services, accessing our tools, subscribing to cloud products, or executing design/development contracts, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms of Service.

If you are signing or agreeing on behalf of a corporate entity, you affirm that you have direct authorization to bind such entity to these covenants. If you do not accept these terms, you must cease all engagement with our systems and agency services immediately.

Miraq Labs provides cutting-edge digital development capabilities, specializing in:

• Web Development: High-performance frontends (e.g. Next.js, React), APIs, and server-rendered structures.
• Mobile App Development: Hybrid and native iOS and Android application creation.
• System Development & POS: Custom ERPs, administrative interfaces, and cloud-based point-of-sale environments (including our flagship product Miraq POS at `pos.miraqlabs.com`).
• Hosting & Maintenance: Server setups, cloud provisioning, SSL orchestration, and ongoing software support.
• Graphic & UI/UX Design: Asset creation, layout designs, and interface architectures.

To facilitate effective project execution, you agree to:

Ownership rights concerning code, design configurations, and system assets are categorized as follows:

Clients engaging our consulting, custom software, or hosting packages agree to:

• Payment Schedules: Adhere to invoice schedules (milestone deposits, monthly balances, or annual hosting fees) detailed in our agreements.
• Late Invoicing: Late payments may result in task suspension, staging server inactivation, or, in prolonged defaults, complete deactivation of active services.
• Recurring Fees: Cloud host parameters and POS backend subscriptions are charged periodically. Subscriptions must be cancelled in writing at least thirty (30) days prior to the billing cycle date.

Miraq Labs provides platforms, tools, and custom code deliverables on an “as is” and “as available” basis.

We do not warrant that our custom apps or hosting environments will operate completely uninterrupted, bug-free, or resilient against all possible cyber security vulnerabilities. While we perform high-fidelity development and security validation, client environments are ultimately dependent on third-party services and APIs.

To the maximum extent permitted by applicable laws in Sri Lanka and globally, in no event shall Miraq Labs, its directors, developers, or partners be liable for:

• Indirect, incidental, punitive, or consequential damages (including loss of profits, system downtime, business disruption, or database leaks).
• Any damages exceeding the absolute total amount paid to Miraq Labs by the client under the specific contract causing the dispute during the six (6) month timeframe preceding the dispute.

These Terms of Service, along with any external consulting statement of work, are governed by and construed in accordance with the laws of the Democratic Socialist Republic of Sri Lanka.

Any dispute, disagreement, or claim arising out of these terms shall be settled through friendly consultation. In the event a resolution cannot be reached, the dispute shall be referred to arbitration in Colombo, Sri Lanka, in accordance with the Arbitration Act No. 11 of 1995 or through courts located in Colombo, Sri Lanka.

If you have questions regarding these Terms of Service or need to submit legal notices, please write or phone us at: